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AMC(ANNUAL MAINTENANCE CONTRACT)

Country:
India
Product Code:
03

Product Description

We are instrumental in offering various types of Annual Maintenance Contract or AMC based services. We accept on call based AMC service request for network support that covers installation and fixing cable lines and electrical devices like server. We suggest our customers to know in details regarding our commitments prior to experiencing our services.

Our AMC services are offered by keeping budgetary limit of different customers in mind. We have a team of competent engineers who have required license to fix and set up computer hardware and network. Our authorized technocrats also offer onsite technical solution for the convenience of customers. We also inspect and offer AMC service for various equipments directly at our office. We are engaged in offering two sorts of AMC services that include non comprehensive and comprehensive.

Non Comprehensive:

  • Our Non Comprehensive based AMC service covers Limited Annual Maintenance Contract that includes only maintenance work. No warranty for hardware parts is offered under this service.

Comprehensive:

  • As part of all inclusive AMC (Annual Maintenance Contract) service, warranty for necessary hardware components is offered.

Scope of AMC

  • Affordable service charge
  • Services are rendered by approved engineers.
  • Our services can be availed 24 hours a day and seven days a week.
  • Customers can obtain on location based maintenance service from us.
  • Successful completion of undertaken assignments
  • Utilization of technically advanced service call tracing facility
  • Computer based technical supporting arrangement
  • Technical assistance for a number of software and hardware problems
  • We offer month based maintenance service related information on the request of customers.

Computer AMC

In case you are looking for authentic AMC for your computer, then you can rely on us as we are one of the most trustworthy organizations in different parts of Bihar and Jharkhand (Ranchi). Our AMC service has huge demand among government as well as in private companies. For more details, feel free to get in touch with us.

Our Computer AMC Service includes:

  • Internet & Email Support
  • Computer Maintenance
  • Operating System Installation
  • Desktop Maintenance
  • Antivirus & Firewall Support
  • Application Software Troubleshooting Support.
  • Laptop Maintenance
  • Printer Support
  • WAN/Wifi/LAN Management

AMC Terms & Conditions

  1. Does not include:-

Our AMC service is not meant for the below mentioned components and conditions as well:

  • Software program package supporting system
  • Picture tube of monitor
  • Cartridges, printer head, knob and ribbons
  • Drive media for hard disk
  • System malfunction caused by short circuit, power cut and electrical shock
  • All types of accessories like
  • Any type of interruption in the mechanism of system caused by carelessness of operator
  • Different types of power systems like UPS, spike guard, continuously variable transmission system and stabilizer to name a few
  • Defective spare components will be exchanged, though conveyance charge needs to be paid by the customers themselves.
  • All sorts of additional accessories like CD-ROM lenses, fax-modem units, antivirus cards backup supporting systems, speakers and sound cards

2.Non - Comprehensive AMC Terms:-

  • The agreements and rights of the contract are not transferable
  • The validity of onsite contract is twelve months.
  • This contract will cover total eight types of regular maintenance services to minimize system failure rate.
  • Calls will be received within twenty four hours of submission of contract.
  • Customers should clear the service charge beforehand at the time of contract renewal process.
  • We receive complaint from ten in the morning to six in the evening.
  • If our onsite solution does not work, then the customer has to pay the amp and conveyance charge. If requires, then duty charge also need to be paid by the customer.
  • The above mentioned contract agreement does not cover spare parts.
  • If available, then damaged or defected spare components will be exchanged

3.Comprehensive AMC Terms:-

  • All the rights and agreements of the contract are not transferrable.

  • The onsite maintenance contract will remain valid for twelve months.

  • The contract duration will cover eight regular maintenance services.

  • Our customer care representatives will receive the call exactly within twenty four hours of submitting complaint.

  • The customer should pay the renewal amount beforehand.

  • All the complaints will be received from 10 in the morning till 6 in the evening.

  • If our onsite solution cannot resolve the problem, then the customer has to remunerate amp and conveyance charge. Duty charge is also included in it depending on the actual condition.

  • The customers should order for the service in advance to ensure on time execution of required service.

  • Our customer care representatives receive calls on every day excluding holidays and Sundays.

  • Calls will be accepted depending on the distance between the location of mechanic and the area of the received call or the accessibility of mechanic. Call will be acted upon on the next day in case the service man is not available.

  • The minimum time that we require to receive a call is 24 hours that can extend up to 48 hours. The maximum duration of call receiving is applicable only for places that are located at 100 km distance and in Bihar. In case of outstation area, we require maximum 72 hours to accept the call.

  • The customer has to bear the charge in case any malfunction of system is detected in future.

  • Our technicians take at least thirty days to exchange any defective part in case the damaged part has warranty period (the completion of the entire parts exchanging procedure depends on the authorized organization. Aryan Technology is known for its timely part exchanging policy).

  • Required installation assistance will be offered only for those components that will be bought from us. Aryan Technologies asks for additional charge for providing backup to its clients.

  • Required supporting facility will be offered to the address that has been stated in the AMC. Customers are requested to let us know regarding their new address without any delay as the charge of AMC will be calculated on the basis of the distance of the new address from the earlier one.

  • As per AMC contract, the clients have to pay the charge of dissembling, refitting and inspection of computers to another site (which is either outside or inside of Bihar). This charge will be determined and specified by us.

  • We will offer support only for those computers that have reference in the AMC contract. Customers have to bear charge for additional works ( e.g. fitting of hardware that has not been bought from us, resolving any network related problem, retrieval of data and so on).

  • In case the customer asks for replacement or repairing service for any part on a compulsory basis, then Aryan Technologies has required authority to demand extra charge.

  • As per the AMC of Aryan Technologies, the annual maintenance service for computers mentioned in the contract should be executed only by its licensed mechanic or engineer. The involvement of any outside technician will not be allowed for this purpose.

  • Aryan Technologies has the right to discontinue the AMC in case the client fails to abide by the required rules and regulations mentioned in the contract. The service charge will not be returned to customers on account of termination of AMC.

  • As per the AMC agreement, the defective parts will be replaced depending on their availability. Aryan Technologies will not be held responsible incase of delay for this concern.

1.1 Server AMC Setup & Maintenance

Planning to choose reliable maintenance service for servers like Exchange Server, SAP Server, Linux Server, Windows Server, ERP Server, Solaris Server, VMWare Server, Database Server?

We are one of the most trustworthy organizations involved in offering hardware as well as software supporting facility for server. We also assist in installing newly purchased server. To know more about our services, feel free to get in touch with us.

We are instrumental in offering maintenance service regarding File Server, Linux Server, Windows Server, Domain Control Server and Database Server to name a few.

Windows Server Maintenance

Apart from providing required assistance in maintaining windows server, we also provide required aid in installation of RMS, ADDS, DHCP, Certificate Authority, ADFS, DNS, SMTP/POP3, FTP, IIS and other types of services as per the precise needs of customers.

Database Server Maintenance

Our expert technicians have in depth knowledge on advanced procedure of installing Oracle Server Database and SQL Server Database. They also have necessary skills for fixing properties like load balance, fault tolerance and setup clustering on database server of customers.

Linux Server Maintenance

We also offer required technical support for specific Linux systems like Centos and Red Hat. Our competent technocrats also offer necessary aid for fixing application servers, file servers and web servers for Linux based operating system. Customers can also get required assistance regarding setting up of Python/PHP/My SQL for their Linux based servers from us. Besides these, we provide supports for several UNIX servers that include Sco Unix, AIX and Solaris.

Exchange Server Maintenance

We offer necessary maintenance assistance for exchange server required for improving mailing service of various organizations. Apart from installing exchange server, we incorporate properties for swift mail delivery, fault tolerance and easy accessibility of mails on this type of server.

02 Computer Maintenance cum Repairing Service

Aryan Technologies is acknowledged for providing quarterly and annual maintenance services for computer. The rendered services are meant for those organizations who rely completely on digital media for their business growth. The computer maintenance service offered by us covers exchanging damaged hardware and upgrading the operating system of computer for ensuring its high performance level.

We are proud for having technically adept personnel as our team members. The skilled engineers of our organization are capable of solving all sorts of technical complications associated with hardware, software, internet, wireless network and LAN instantly. We give preference to only authorized and well trained technocrats when it comes to selecting our team members. We put stress on technical upgradation of our technical staff to improve their performance.

Desktops, Laptops, Workstation, Printer

We provide suitable technical solution for all sorts of computers or computer controlled devices like printer, laptop, workstation based computer or desktop. Our services are available irrespective of the location of customers. Supported by a team of well trained professionals, we aspire to become one of the most reliable computer maintenance service providers in the market.

Looking for FAST, Immediate and Reliable computer maintenance cum repairing services?

Go for our Annual Maintenance Contract (AMC) to experience reliable software, cyber security and network based services. We assure you about solving all sorts of technical problems associated with computer.

We guarantee our customers for providing exclusive services for setting up computer network, for solving hardware related complications and for installation of computers along with required guidance of professionals who have expertise in the relevant arena.

Our Computer maintenance cum repairing Service includes:

  • Total hardware solutions for printer, laptop, notebook and desktop.
  • Reliable troubleshooting solution for laptop, desktop and server based software.
  • Repairing or maintenance services for computer controlled printer
  • Formatting and setting up of operating system
  • Improving technical properties of monitor, laptop, hardware, server, software, notebook and printer
  • We also offer data recovery service for which we charge extra.




Trade Information

Main Domestic Market
Jharkhand, Bihar
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